​Computershare is committed to providing "universal access" to all its web services and online documents.

We have recently upgraded our website to work towards meeting the standards provided in the W3C Web Accessibility Initiative (WAI) guidelines. All reasonable efforts have been made to accommodate priority 1, 2 and 3 of these guidelines.

View our system requirem​ents page to see the complete list of web browsers that we support.

Individuals requiring assistance with access to a service or document beyond those already provided should contact us.

To enable us to respond in a timely manner, please indicate the nature of your accessibility issue, the web address of the requested material, and your contact information.​

What are c​​o​​​​​​okies?

Computershare’s website uses cookies like many other websites. Cookies are small text files saved on your computer, smartphone or any other device used to visit our website.

Cookies are used to provide website owners like Computershare with information about their visitors’ actio​​ns, such as which pages are visited. Cookies cannot examine your computer, read data from it or in any other way share personal information stored on your computer with others.

​Why do we use co​​​​​okies?

Cookies enable us to improve your user experience and provide you with relevant content across our website. Storing useful webpage settings, such as your user name and preferred language, helps us to make each visit to our website an easy and seamless experience, as well as enabling you to save information you have entered (for example in a contact form).

​We do not collect any personal data through the use of cookies; we only use them to analyse user behaviour in order to improve our website.

Different ty​pes of cookie​​

DefinitionAs used by Computershare
Session cookieA session cookie is stored within the computer memory, not on the hard drive, and will only last for the duration of your visit to the website. Web browsers usually delete session cookies when closed down.We use session cookies to identify your session when moving between pages within our website. This data is logged using a unique session ID, which does not personally identify you, but will allow us to ensure you are the same user that logged into the website initially using your username and password.
Persistent cookiePersistent cookies last longer than session cookies. The initial information saved in a persistent cookie is sent back to the server every time you visit the website. It is used to record useful information, such as your geographical location.We use persistent cookies to store user preferences, e.g. your preferred location and/or language, so there’s no need for you to keep making the selection each time you visit our website.
Secure cookieA secure cookie is used when you’re visiting a website which requires encrypted communication, usually for online payments or sharing secure information.We use secure cookies to store information such as your username and/or login details, to enable convenient access for regular visitors.
First-party cookieA first-party cookie is any cookie set by a website you visit directly. These can be used by the website to improve the visitor’s experience through tailoring content and storing preferences for the next time you visit. Some sites store logins and passwords in cookies on your computer, to allow you to access private areas without having to log in each time you move to a new page.Any cookies used by Computershare are first-party, as they originate from our web pages. These are only used to improve our website and tailor your experience by storing useful information such as your username for future visits. Our cookies will not store any private information without your prior consent.
Third-party cookieThird-party cookies are stored with different domains from the one shown on the address bar. These are usually from advertisements, to ensure an advert is displayed each time a user visits a webpage. Most modern internet browsers allow users to block third-party cookies from being stored on their computer.We do not allow any third-party to use cookies on any part of our website. Any cookies used on our web pages come directly from us (first-party cookies) and are used to improve your experience.

How t​​o disabl​​​e cookies

We encourage you to allow cookies from our website because it helps us improve the user experience for you and others.

However, if you do not want to save cookies from Computershare’s website, you can choose to disable them in your internet browser.

​​You can disable or control cookies by accessing your Security settings, usually found in the options/settings of the browser. Alternatively, you can access these controls through your browser’s Help section.

Computershare is a global organization, operating different websites for different regions and countries. You can change which website and language you are viewing at any time by using the 'Region' drop down box in the upper right of each page. If you are visiting our site as an investor, ensure you have selected the region in which the company whose securities you own is located (not the country where you are located).

If your browser is set up to accept cookies, the site always defaults to the country that you initially selected when you first came to the site. To change your default country, choose 'Select Default Country' from the 'Region' drop down box.​​

Which Browsers do we support and where can you find an updated Browser?

The Computershare Website is best viewed by browsers that have a certain level of support for the World Wide Web Consortium (W3C) web standards for xhtml 1.1 and CSS level 2. Below is a list of browsers that we support, meaning the set of browsers that we perform our regular user interface testing against.

Browsers supp​​orted

​Web Browser​Download Web Sites
​​Microsoft Internet Explorer - Most Recent Verstion
​Microsoft Edge - Current Verstion
​​Mozilla Firefox - Current VersionWindows and Mac
​Apple Safari - Version 7 and above
​Google Chrome - Current VersionWindows and Mac

What is Acrobat Reader and where can you download it?

Adobe Acrobat Reader™ is free (and freely distributable) software that lets you view and print Adobe Portable Document Format (PDF) files, just as the originator of the document designed them to be seen.

The forms contained on this site require the installation of Adobe Acrobat Reader. To learn more about Acrobat Reader and to download the software please click here.

What is a Style Sheet and where can I get more information about Style Sheets?

A Style Sheet is a method of describing the layout (typeface, colour, background, etc) of multiple documents in a single place. Our web site uses this common technology to present data in a consistent manner across the entire site.

To learn more about Style Sheets please go to WEBOPEDIA

What is a Cookie and where can I get more information about Cookies?

A cookie is a small bit of text that the server asks permission to store on your computer's hard drive. If you agree, your browser adds the text in a small file. With Microsoft Internet Explorer, each cookie is stored in a separate file, and with Netscape Navigator the cookies are all stored in one file. This cookie allows the web server to store information about your current session.

Cookies are harmless, occupying just a few bytes in a text file on your hard drive. Cookies can be read only by the site that posted them. They only contain information you have already given to the site. They CANNOT search your system for any information, nor can they contain viruses.

Cookies cannot be stolen - Part of the information contained in a cookie is the identity of the server it can be sent to. It can be sent to that server, and to no other.

To learn more about Cookies please go to WEBOPEDIA

What is a Javascript and where can I get more information about Javascript?

Javascript is a client-side scripting language which allows the web server to provide a more interactive and streamlined user experience. You must have Javascript enabled to use our web site.

Javascript suport has been provided as standard in all recent versions (version 4 and above) of Internet Explorer and Netscape Navigator, however Javascript support must be enabled for it to function - this may not be the case by default.

To learn more about Javascript please go to WEBOPEDIA

What is an ASP Page and where can I get more information on ASP?

Active Server Pages (ASP) is a server-side technology which allows the web server to provide dynamic content which is tailored to each user accessing each page on a web site. In combination with Javascript at the client-side it provides the user with a customised visit suited to their tastes.

To learn more about Active Server Pages please go to WEBOPEDIA

What security precautions are in place to protect my personal information?

You are required to authenticate yourself by providing some security details before you may access any sensitive information. Multiple incorrect attempts at validation result in a lockout from the information.

Once your details have been validated all data sent between the web server and your browser (and back again) is encrypted using the industry-standard Secure Sockets Layer (SSL) protocol. This means that it is virtually impossible for anyone intercepting the data (as it travels between the web server and your web browser) to decipher the data and work out what it means. This is the same encryption used to transmit Credit Cards, etc, over the internet when buying merchandise online.

To learn more about encryption please go to WEBOPEDIA

*Microsoft and the Microsoft Internet Explorer logo are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.