Conflict of Interest Policy

In accordance with the FAIS General Code of Conduct, Computershare is required to establish, implement and maintain an effective conflict of interest policy.  Should you wish to view the policy, you will find it below.

 

FAIS Conflicts of Interest Policy

Complaints Policy

In terms of FAIS, we are also required to have an internal complaints policy and procedures accessible to clients at all time. You will find our Complaints Policy below.


FAIS Complaints Policy

Access to Information

Should you wish to access information held by Computershare, please read the manual prepared in terms of section 51 of the Promotion of Access to Information Act, 2000 ("PAIA") for Computershare South Africa Proprietary Limited and its subsidiary companies. This manual incorporates The Protection of Personal Information Act No. 4 of 2013 ("POPIA"), which is now in operation, and prescribed fees are included as Schedule 1 within the manual.


POPIA and PAIA Manual


Forms included in our manual can be downloaded separately for ease of completion below

Annexure A: Request for access to record of private body

Annexure B: Form 1 - Objection to the processing of personal information in terms of section 11(3) of the Protection of Personal Information Act, 2013 (Act no. 4 of 2013)

Annexure C: Form 2 - Request for correction or deletion of personal information or destroying or deletion of record of personal information in terms of section 24(1) of the Protection of Personal Information Act, 2013 (Act no. 4 of 2013)