Update your details

 

To follow the manual process to update your bank details, or to update your personal details, follow the steps below:

STEP 1: COMPLETION OF COMPUTERSHARE DOCUMENTS

Download and complete the Banking Details or Personal Details form.

If you are unable to complete the form online and submit automatically by clicking the submit button, you will need to download the form onto your system after which you will be able to submit it to us

STEP 2: SUPPORTING DOCUMENTS TO BE INCLUDED FOR FICA REQUIREMENTS

You will also need to include the relevant FICA documentation when you submit the above to us, or your information won't be processed efficiently. 

To do so, please click on the relevant option applicable to you below and ensure the requested supporting documentation is certified correctly by an authorised party, and included in your correspondence to us:

For Individual Investors (Click the applicable option)	For legal entities (Click the applicable option)
Individual investor Minor Deceased shareholder Non-resident individual investor Shareholder under curatorship or liquidation Power of attorney	Listed company Unlisted company, closed corporation or other legal entity Pension, provident or retirement annuity fund Inter-vivos trust Testamentary trust Share scheme

 

Please also download and complete a co-habitant form, if your spouse is the registered homeowner or you live in rented or shared accommodation.

Certified copies of the identity documents of your spouse as well as a copy of the utility bill, which should not be more than three months old, must accompany the documentation, or

Certified copies of the identity documents of both you and the property owner as well as a copy of the utility bill, which should not be more than three months old, must accompany the documentation.

To understand more about your FICA Requirements for proof of residence if you are looking at alternative options, click: Understanding Proof of Residence Requirements for FICA 

 

STEP 3: SEND US THE ABOVE DOCUMENTATION

You may email your certified FICA verification documentation to ficaverifyelectronic@computershare.co.za 

Alternatively you may post the documentation to Private Bag X9000 Saxonwold 2132 South Africa, or, if you would like to deliver or courier the documentation our physical address is Rosebank Towers, 15 Biermann Avenue, Rosebank 2196.

 

​Computershare Proprietary Limited is an authorised Financial Services Provider and Participant regulated by the Financial Sector Conduct Authority and Strate Proprietary Limited