The Financial Intelligence Centre Act, 2002 (FICA)

Before you can trade your shares, they first have to be dematerialised into Strate, held in custody by our CSD Participant and your account needs to comply with the requirements of FICA.  

FICA Verification
Many of the requirements of the "Know Your Client" provision of FICA can cause considerable challenges for investors. To simplify matters, there’s information on the required supporting documentation in our Fact Sheet which you will find in the useful documents on our Open a Custody Account page.

If you already have an account which needs to be verified, you can email certified copies of your FICA documentation to

Update your bank account information

Updating your banking details is easy - if you bank with ABSA, FNB, Standard Bank, Nedbank, Capitec or Mercantile Bank - just call us on 086 11 00 933 or +27 11 370 5000 and we will take care of it. If none of the above is your banker, please refer to the Fact Sheet on our Opening a Custody and Settlement Account page or call us.

Computershare Proprietary Limited is an authorised Financial Services Provider and Participant regulated by the Financial Services Board and Strate Proprietary Limited