The how and why of FICA verification

The Financial Intelligence Centre Act, 2002 (FICA)

Before you can trade your shares, they first have to be dematerialised into Strate, held in custody by our CSD Participant and your account needs to comply with the requirements of FICA.  

You may email your certified FICA verification documentation to ficaverifyelectronic@computershare.co.za 

Alternatively you may post the documentation to PO Box 61051, Marshalltown, 2107, or, if you would like to deliver or courier the documentation our physical address is Rosebank Towers, 15 Biermann Avenue, Rosebank 2196.

 

FICA Verification

Many of the requirements of the "Know Your Client" provision of FICA can cause considerable challenges for investors. To simplify matters, you will find information on the required supporting documentation below.

If you don't find what you are looking for, please call us on 086 11 00 933

 Proof of residence

​A number of documents are suitable to prove residence; you will find the list by following the link below


 

If you share accommodation, you may need the co-habitant form below

 Individual Investors

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  • Individual Investor
    Verifying the account of a private investor
    Download
  • Minor
    Verifying the account of a child by parent or guardian
    Download
  • Deceased shareholder
    Documents required from the estate of a deceased person
    Download
  • Non-resident Individual Investor
    Verifying the account of an investor who is not resident in South Africa
    Download
  • Shareholder under Curatorship or Liquidation
    Verifying the account of a person under curatorship of liquidation
    Download
  • Power of Attorney
    An agent with power of attorney acting on behalf of an investor
    Download

 Legal Entities

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  • Listed Company
    Verifying the account of a listed company
    Download
  • Unlisted Company, Close Corporation or Other Legal Entity
    Verifying the account of an unlisted company, close corporation or other legal entity
    Download
  • Pension, Provident or Retirement Annuity Fund
    Verifying the account of a pension, provident or retirement annuity fund
    Download
  • Inter-vivos Trust
    Verifying the account of an inter-vivos trust
    Download
  • Testamentary Trust
    Veryifying the account of a testmentary trust
    Download
  • Share Scheme
    Verifying the account of a share scheme
    Download
  • Update your personal details
    If you would like to update your personal details, open the form and complete it.

    If you are using Internet Explorer 9 or above, you can complete the form online and submit automatically by clicking the submit button. If you are using another browser, you will need to download the form onto your system after which you will be able to submit it automatically.
    Download the form
  • Update your banking details
    If you would like to change your banking details, just open the form and complete it. As soon as we receive it, we'll update our records.

    If you are using Internet Explorer 9 or above, you can complete the form online and submit automatically by clicking the submit button. If you are using another browser, you will need to download the form onto your system after which you will be able to submit it automatically.
    Download the form

​Computershare Proprietary Limited is an authorised Financial Services Provider and Participant regulated by the Financial Sector Conduct Authority and Strate Proprietary Limited