The Financial Intelligence Centre Act, 2002 (FICA)

Before you can trade your shares, they first have to be dematerialised into Strate, held in custody by our CSD Participant and your account needs to comply with the requirements of FICA.  

FICA Verification
Many of the requirements of the "Know Your Client" provision of FICA can cause considerable challenges for investors. To simplify matters, there’s information on the required supporting documentation in our Fact Sheet which you will find in the useful documents on our Open a Custody Account page.

If you already have an account which needs to be verified, you can email certified copies of your FICA documentation to ficaverifyelectronic@computershare.co.za.
  • Update your personal details
    If you would like to update your personal details, open the form and complete it.

    If you are using Internet Explorer 9 or above, you can complete the form online and submit automatically by clicking the submit button. If you are using another browser, you will need to download the form onto your system after which you will be able to submit it automatically.
    Download the form
  • Update your banking details
    If you would like to change your banking details, just open the form and as soon as we receive it, we'll update our records.

    If you are using Internet Explorer 9 or above, you can complete the form online and submit automatically by clicking the submit button. If you are using another browser, you will need to download the form onto your system after which you will be able to submit it automatically.
    Download the form

We have moved

Find us at our new premises
Rosebank Towers
15 Biermann Avenue
Rosebank
Map to Computershare

Computershare Proprietary Limited is an authorised Financial Services Provider and Participant regulated by the Financial Services Board and Strate Proprietary Limited