The Financial Intelligence Centre Act, 2002 (FICA)

Before you can trade your shares, they first have to be dematerialised into Strate, held in custody by our CSD Participant and your account needs to comply with the requirements of FICA.  

You may email your certified FICA verification documentation to ficaverifyelectronic@computershare.co.za 

Alternatively you may post the documentation to PO Box 61051, Marshalltown, 2107, or, if you would like to deliver or courier the documentation our physical address is Rosebank Towers, 15 Biermann Avenue, Rosebank 2196.

 

FICA Verification

Many of the requirements of the "Know Your Client" provision of FICA can cause considerable challenges for investors. To simplify matters, you will find information on the required supporting documentation below.

If you don't find what you are looking for, please call us on 086 11 00 933

 Proof of residence

​A number of documents are suitable to prove residence; you will find the list by following the link below


 


 

 Individual Investors

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 Legal Entities

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  • Update your personal details
    If you would like to update your personal details, open the form and complete it.

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  • Update your banking details
    If you would like to change your banking details, just open the form and as soon as we receive it, we'll update our records.

    If you are using Internet Explorer 9 or above, you can complete the form online and submit automatically by clicking the submit button. If you are using another browser, you will need to download the form onto your system after which you will be able to submit it automatically.
    Download the form

We have moved

Find us at our new premises
Rosebank Towers
15 Biermann Avenue
Rosebank
Map to Computershare

Computershare Proprietary Limited is an authorised Financial Services Provider and Participant regulated by the Financial Services Board and Strate Proprietary Limited