We know everything is a bit different at the moment, but we’re still here to help. 

You can access your account quickly and efficiently by logging in below at any time of day or night, there’s no need to wait for a phone call to be answered. 

Sorry, we can only accept electronic payments

As we continue to take steps to reduce the risk of Coronavirus infecting our employees, we’re transitioning to a Working from Home solution. This means we’re no longer accepting payments by cheque for childcare vouchers and service charges. With immediate effect, we can only accept electronic payments.

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How to stay eligible for childcare vouchers

As of 4 October 2018, childcare vouchers closed for new parent registrations. If you're a parent who already takes childcare vouchers, you're eligible to carry on doing so for as long as you need, as long as you order at least once every twelve months. We're still here to help if you have any problems with your voucher orders.

All registered childcare providers can accept childcare vouchers as a method of payment, including nurseries, nannies, childminders, out of school clubs, extra-curricular activities (such as music lessons), holiday clubs and breakfast/after-school clubs.

We're proud to have helped hundreds of thousands of families save money over the years.


Do you need some more information?


Are you a parent?

Call us: 0345 002 1111 (8am – 6:30pm, Mon-Fri)
Email us: Parent@computershare.co.uk
Take a look at our terms and conditions


Are you an employer?

Call us: 0345 002 1111 (8am – 6:30pm, Mon-Fri)
Email us: Employer@computershare.co.uk


Are you a carer?

Call us: 0345 002 1122 (8am – 6:30pm, Mon-Fri)
Email us: Carer@computershare.co.uk
Take a look at our terms and conditions

If you're looking for our complaints procedure, you can find it here.

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