Support for mortgage customers

Computershare Loan Services (CLS) is a leading global provider of outsourced mortgage services. We work on behalf of numerous mortgage lenders in the UK and Ireland, supporting hundreds of thousands of customers throughout the lifecycle of their loans.

If you have a mortgage that is serviced by Computershare and you need to get in touch about your account, please refer to the contact details listed in recent communications from your lender – such as letters they have sent you or on their website.

Alternatively, you can call the main Computershare switchboard on 0344 892 2580 and our agents will provide contact details for your mortgage lender.

Help with payment difficulties

If you are behind with your mortgage payments or are worried that you may struggle in the future, please contact your lender as soon as possible. Speaking to your lender earlier means there may be more ways in which they can help.

You may also benefit from discussing your situation with a professional debt adviser. If you contact your lender or visit their website, they may be able to provide information about suitable organisations they partner with who can offer free, confidential and impartial advice for their customers.

You can also access a wide range of information and support from the Financial Conduct Authority on this page of their website.