As consumers spend more time than ever in the digital world, they are demanding more from their providers when it comes to digital communications. But what does this mean for essential communications? What consumer behaviors should inform communications strategies?
Computershare partnered with software vendor Quadient to understand the shifts and evolution of consumer behavior relating to essential communications and uncover the opportunities for providers.
This report focuses our key discoveries for the Wealth sector, including insights for employee share plans drawing on our global expertise and local knowledge in this industry. We use three employee personas to explore the research insights.