Great news! Securityholders with a copy of government issued identification can complete a security transfer valued at $12,500 CAD or less without providing a Medallion Signature Guarantee1 or a Signature Guarantee2

Improving the securityholder experience

Today, when requesting a registered security ownership transfer, securityholders are required to obtain a Medallion Signature Guarantee from authorized organizations or a Signature Guarantee from select Canadian banks, with potential costs. This step may be challenging for certain securityholders who may not have a pre-existing relationship with an authorized organization or select Canadian bank, especially securityholders who reside outside of North America. As your agent, Computershare will now process these security transfer requests without requiring a Medallion Signature Guarantee or a Signature Guarantee. We call it the Computershare Guarantee Alternative Program (GAP). 

How it works

​Step 1

Securityholders either visit Computershare service counters with their transfer form, security certificates, government issued ID and if applicable, any authority documentation or mail it to Computershare. Securityholders incur a nominal $65 CAD processing charge.

Examples of acceptable forms of government issued ID are a valid driver’s license or passport. Computershare service counters are in Toronto, Montreal, Calgary and Vancouver.

​Step 2

Computershare receives, validates, and processes the transfer.

Transfers with a market value of $12,500 CAD or less on the date the transfer is being processed DO NOT require a Medallion Signature Guarantee or Signature Guarantee.

​Step 3

Securityholder accounts are updated and resulting security certificates and/or confirmation statements are distributed. 

If the transfer is from someone other than an individual (for example, a corporation, estate, trust or other legal entity), additional authority documentation may be required.


We are pleased to offer this convenience and look forward to assisting securityholders through the new process.


1 In order to provide a Medallion Signature Guarantee, an organization must be a member of one of three Medallion signature guarantee programs: the Securities Transfer Agents Medallion Program (STAMP), the Stock Exchanges Medallion Program (SEMP), or the New York Stock Exchange Medallion Signature Program (NYSE MSP). An organization may assess a fee for this service. 

2 As provided by participating Canadian Schedule I banks. A bank may assess a fee for this service.