Communication Services Newsletter

Our managing director shares the latest updates from Computershare, and how they help us serve you better. It's great to be back for another edition of our customer newsletter. I'm looking forward to sharing some exciting things going on at Computershare, so I'll dive right in:

• We've just released out latest report, Communications and trust in the digital age. This report examines how digital technologies, especially emerging ones, redefine how customers engage with service providers and how the influence their preferences, expectations, and behaviours.
• We're proud to announce we've opened the new Camellia site in Sydney. Camellia brings together our previous Ermington and Port Melbourne operations into one modern, centralised facility designed for efficiency, capability and collaboration.
• As part of our commitment to client data security, we're hosting an event for clients about the current cybersecurity landscape and the tactics attackers are using right now. From social engineering and impersonation to AI-enabled scams, the session is designed to challenge assumptions and sharpen instincts.
• We've launched our new website for a refreshed experience. It's easier than ever to understand how our Communications Services support organisations across every stage of the communication journey, from delivering critical information to building lasting trust with customers and stakeholders.
• Computershare is now using Lumen5, a video creation tool that leverages AI. Our video capability is designed to help organisations explain complex information clearly, consistently and at speed.

As always, thanks for entrusting your business to us. Until next time,

Matt