Skipton – S&P has confirmed Computershare Loan Services’ overall ‘above average’ rating as a primary and special servicer of UK residential mortgage loans and as a primary servicer of residential mortgage loans in Ireland.

The ratings agency said its ranking reflected the organisation’s “sound internal control framework.” 

Andrew Jones, Chief Executive Officer at Computershare Loan Services, said: “This rating recognises the hard work of our talented team, and the report highlights both our robust operational processes and our proven approach to portfolio surveillance and special servicing.”

In the report S&P cites Computershare Loan Services':

  • “Tenured senior leadership team”
  • “Focus on training and development for new and existing employees”
  • “Efficient and well-controlled loan administration practices”
  • “Proactive portfolio surveillance using a series of proprietary risk models”
  • “Sound special servicing strategies and capabilities to engage borrowers and resolve arrears”.

S&P also noted a number of service enhancements since its last review of Computershare Loan Services, including the company’s “new performance coaching team”, “service excellence training program”, its deployment of “interactive text message” and its “new self-service…capabilities.”

Computershare Loan Services is part of the Computershare group of companies, supporting thousands of customers throughout the lifecycle of their loans.



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Sarah Chidgey
Public Relations


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About Computershare Limited (CPU)

Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialise in corporate trust and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Computershare is represented in all major financial markets and has over 14,000 employees worldwide. For more information, visit