Participants at the heart of innovation

When participants call us, instead of waiting on hold, they simply select the callback option, and receive a callback from a Computershare representative once one becomes available. This new feature saves participants time, accelerates authentication and improves responsiveness.

When requesting a share transfer to the ordinary register, participants will now receive comprehensive details regarding where the shares are sent and estimated delivery timeline of their shares. We've also updated our transaction labeling within EquatePlus to ensure all transfer activities are more easily identifiable.

To ensure our newest products and innovations truly meet the needs of the people who use them, we've placed the participant's voice at the very center of our innovation process. Participants can now share their insights both before and during the development of new features, allowing us to build solutions that are directly shaped by their feedback.