​The UK's No. 1 Registrar, for the fifth year running


The Capital Analytics UK Registrars Benchmarking Survey asks all the companies in the FTSE 350 to review the services provided by their registrar, and is an independent view on the industry. We are delighted to announce that for the fifth year in a row, we have been ranked the UK's leading registrar.

We are really proud of this result, and grateful to all our clients who took the time to participate in the survey.


Our highlights of the 2019 Capital Analytics survey
  • 95_email

    We have an overall satisfaction score of 95%

  • 5_6_email

    We came top in five of the six main service areas

  • 68_email

    We achieved a NPS* of 68

​*A Net Promoter Score (NPS) is an industry standard for recognising customer loyalty


How we compare in the industry


How we scored across the six main service areas


 *Based on % of ratings of four and five on a five-point scale


But it doesn't stop here

We recognise that there are areas we can work on, and we are grateful for all the feedback we received from our clients alongside these results. It's important to us that we continue to grow and develop partnerships with our clients, as we build towards a successful future.