Effective Date: this Privacy Statement was last modified on 18 October 2021
Computershare Investor Services Limited (company number 396101) (Computershare) wants to make your online experience satisfying and safe. Our aim is to safeguard the privacy and security of your personal information whilst providing a personalised service that meets your individual preferences and needs.
This privacy statement applies to personal information that we collect through our website www.computershare.com/nz
Collection, maintenance, use and disclosure of personal information is governed by the Privacy Act 2020. Protecting personal information provided to us is important. This privacy statement is to help you understand how we collect, maintain, use and disclose your personal information.
This privacy statement may be updated from time to time.
INFORMATION COLLECTION AND USE
Non-identifiable web traffic data
When you browse our webpages, our system automatically logs information about your visit such as the date and time of your visit, the server your computer is logged on to, your browser type (for example, Internet Explorer, Chrome or Firefox), previous site visited, pages accessed, your total visit time and your IP address.
Computershare uses the information that it collects via cookies and tracking software to help us improve our website. We own the data that is generated, and it will not be shared with any other party for any other purpose except as set out in this privacy statement. The information is used to determine how many users visit our webpages and how often and how such visitors interact with our webpages. The information is also used in fault finding, determining hacking attempts and it may be accessed for law enforcement reasons. We do not attempt to identify users from this information unless we are investigating a problem for that user. We do not combine the information collected with personally identifiable information. That is, the data is not used to identify individual users or associate them with their IP address or with any other data held by Computershare or any data held by our third-party service providers. We only use the data collected to record, on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-personally identifiable information text you type in our webpages. The data is not used to create any user profiles for the purpose of tracking users across unrelated websites.
We may share the information we collect via cookies and tracking software tools with our related entities within the Computershare Group, our service providers who assist us in supplying our services including through data storage solutions, back-up services and IT support, and we may also disclose it to others if required to do so by law. We may also share this information in an aggregated or anonymised form with third parties.
If you use or access our websites from an email or other personalised communications sent to you or provide us with personal information (for example, by completing a form online) we may be able to identify you. This information is collected by us for the purpose of dealing with your request or for related purposes.
Also, if you are a securityholder or plan participant and use an online service made available through our website, you may need to provide personal information (including information we already hold such as your name, address or holder number so we can identify you) and such information will be collected and held by the entity within the Computershare Group that administers the relevant online service. For example:
- if you access, or register to access or use, our online services, including the Investor Centre service, you may need to give us personal information (for information on how we manage personal information that you provide to us in this context, please read our Personal Information Management Statement);
- if you are applying for a position with Computershare, you may need to give us personal information (for information on how we manage personal information that you provide to us in this context, please read our Recruitment Personal Information Management Statement); or
ACCESS AND CORRECTION
You may request a copy of the information we hold about you by writing to us at the address below.
To ensure the integrity and safety of a securityholder's personal information, Computershare will only disclose information to a securityholder if our internal procedures for disclosure of information are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases, we may charge a fee for this service, but we will inform you of any applicable fees at the time.
We also try to ensure that all information, which we hold for you, is accurate. If you find any inaccuracies, you have the right to request that we correct them. Communication with you may be impeded if the information we hold is inadequate or inaccurate.
You can write to us at:
Computershare Investor Services Limited
Private Bag 92119
STORAGE AND SECURITY OF PERSONAL INFORMATION
Computershare is committed to keeping your personal information secure. Personal information is mainly held in secure electronic databases. We use a range of security processes to protect the confidentiality and security of personal information that we hold.
LINKS TO OTHER SITES
Our webpages may contain links to third party websites for informational or other purposes. These websites are not covered by this privacy statement. Computershare is not responsible for the privacy practices or contents of any other third-party website.
If you would like any further information or wish to make a complaint about the way we have handled your personal information please contact our Privacy Officer at the address above.