Effective Date: this Privacy Statement was last modified on 5 March 2026.

Computershare Limited (ABN 71 005 485 825) and its subsidiaries (collectively ‘Computershare’, ‘we’, ‘us’, or ‘our’) want to make your online experience satisfying and safe. Our aim is to safeguard the privacy and security of your personal information whilst providing a personalised service that meets your individual preferences and needs.

This Privacy Statement applies to your use of our websites, including www.computershare.com/nz, and our application(s), including, the Investor Centre NZ. This Privacy Statement does not apply to third-party websites or services that may be linked to our websites or applications.

We are required to comply with the Privacy Act 2020 (‘NZ Privacy Act’) as well as other applicable laws and regulations affecting your personal information.

This Privacy Statement outlines how Computershare manages your personal information. It also describes generally the sorts of personal information held, for what purpose, and how that information is collected, stored, used and disclosed as a result of your use of our websites and applications.

This Privacy Statement may be updated from time to time and is published on our website www.computershare.com/nz/privacy-policies.

INFORMATION COLLECTION, USE AND DISCLOSURE

When you browse our websites or applications, our system automatically logs information about your visit such as the date and time of your visit, the server your computer is logged on to, your browser type (for example, Internet Explorer, Chrome or Firefox), previous site visited, pages accessed and your IP address.

An IP address is a number that is assigned to your computer automatically and required for using the Internet. We may also derive the general geographic area associated with an IP address.

Unless you register for one of our online services, we do not collect identifying personal information such as your name and address. However, we may collect technical information such as IP addresses, which may constitute personal information under the NZ Privacy Act. To improve the quality of our website and services, we may, from time to time, send you what is known as a ‘cookie’ as permitted by applicable laws and regulations. A cookie is a piece of text that a website transfers to your web browser. This cookie does not allow Computershare access to your device, but it assists in identifying, for example, whether you have visited our website on a previous occasion. Only the site that posted the cookie can read it.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if this setting is enabled some parts of the website may not function properly. Unless you have adjusted your browser setting so that it will refuse cookies, our website will place cookies as disclosed in our Cookie Consent Tool. You may use this tool to opt out of non-essential cookies by category. When doing so a browser cookie will be placed to remember your preferences on future visits to our website for the next 12 months or until you clear the cookie from your browser. These settings only apply to use of this website; they do not carry over to other websites this site links to.

Please note that the websites to which this site may be linked may also make use of their own cookies to collect information from you. Most browsers will automatically accept a cookie, but it may be possible to set your browser to notify you prior to a cookie being sent at which point you can accept or reject it.

In addition, if you access an online service or application maintained by Computershare or one of its subsidiaries (for example, the Investor Centre NZ which is managed by Computershare Investor Services Limited), we may use tracking software including Google Analytics. You can learn more about Google Analytics by reading Google Analytics Terms of Use and Google Privacy Policy.

Computershare uses the information that it collects via cookies and tracking software to help us improve our website. The information is used to determine how many users visit our webpages and how often and how such visitors interact with our webpages. The information is also used in fault finding, determining hacking attempts and it may be accessed for law enforcement reasons. We do not attempt to identify users from this information unless we are investigating a problem for that user. We do not combine the information collected with personally identifiable information. That is, the data is not used to identify individual users or associate them with their IP address or with any other data held by Computershare or any data held by our third-party service providers. We only use the data collected to record, on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-personally identifiable information text you type in our webpages. The data is not used to create any user profiles for the purpose of tracking users across unrelated websites.

We may share the information we collect via cookies and tracking software tools with our related entities within the Computershare Group and third-party service providers including entities located outside of New Zealand who assist us in supplying our services including through data storage solutions, back-up services and IT support. These entities are generally located in Canada, Australia, the United Kingdom, the United States of America, Switzerland, Vietnam and Poland.  We may also share this information in an aggregated or anonymised form with third parties. When we disclose personal information to overseas recipients, we take reasonable steps to ensure that you consent to the disclosure, the disclosure is in line with NZ Privacy Act, and the overseas recipients do not breach the NZ Privacy Act in relation to the information. We may also disclose it to others if required or authorised to do so by law.

If you use or access our websites or application(s) from an email or other personalised communications sent to you or provide us with personal information (for example, by completing a form online), we may be able to identify you. This information is collected by us for the purpose of dealing with your request or for related purposes. 

If you use an online service or application maintained by Computershare or one of its subsidiaries, you need to provide personal information, including information we may already hold, to facilitate secure access to your account. These information will be collected and held by the entity within the Computershare Group that administers the relevant online service. For example:

  • Check circle iconif you access, or register to access or use, our online services, including the Investor Centre NZ, you need to provide personal information including your name, email address, mobile number, date of birth, Common Shareholder Number (‘CSN’) or Authorisation Code (‘FIN’) to enable us to identify you and provide you with relevant services. For information on how your personal information is managed in this context, please read Computershare Investor Services Limited Personal Information Management Statement;
  • Check circle iconif you are applying for a position with Computershare, you need to provide personal information, for example, your name and contact details, details of your education and qualifications, details of your employment records, etc. For information on how we manage your personal information that you provide in this context, please read our Recruitment Privacy Policy; or
  • Check circle iconif you are an employee share plan participant and wish to access, or register to access or use, our online employee platform (i.e., the EquatePlus or Employee Online), you need to give the administrator of the service, Computershare Plan Managers Pty Limited ABN 56 084 591 131 (‘CPM’) personal information to facilitate your access to the service. For information on how your personal information is managed in this context, please read CPM Privacy Policy.

In certain circumstances, you may choose to participate in our online identity verification to securely establish your identity. In such cases, to verify your identity, Computershare, as a service provider to its client, engages a sub-processor, Trulioo Information Services Inc. (‘Trulioo’), to collect, generate, analyse, extract, and store facial scans and measurements from ID photos and selfie images you provide (‘facial scans’) to compare them to determine if they match. Facial scans are considered sensitive information under the NZ Privacy Act and may be considered biometric data or biometric identifiers under certain laws. Trulioo generates and processes facial scans and does not provide, share, or disclose facial scans to Computershare or its client. Trulioo retains and automatically deletes facial scans within 24 hours of using them to verify your identity.

To participate in our online identity verification using biometric data, you must provide your express written consent to the collection, use, disclosure, and storage of facial scans in connection with your use of our online identity verification services to verify your identity. If you do not provide consent, you will need to verify your identity via another method.

For further details on how Computershare and its subsidiaries manage personal information, please see their respective privacy policies available on the following link: www.computershare.com/nz/privacy-policies.

Links to other sites

Our webpages or applications may contain links to third party websites for informational or other purposes. These websites are not covered by this Privacy Statement. Computershare is not responsible for the privacy practices or contents of any other third-party websites or applications.

ACCESS AND CORRECTION

You can contact our Privacy Officer if you would like to access your personal information which we hold about your, or if you would like us to correct it. If we refuse your request for access or correction, we will provide you with written reasons for the refusal and information about how you may complain about our refusal. Our Privacy Officer’s contact details are set out below.

To ensure the integrity and safety of personal information, Computershare will only disclose such information if our internal procedures are satisfied and we have verified your identity. Depending on the nature of your request, we may ask you to complete a personal information request form. We will respond to your request within 20 working days of receipt of the request. In certain cases, we may charge a reasonable fee for providing access to your personal information, but we will inform you of the fee before processing your request and provide you with a cost estimate. We will not charge a fee for making the request. All requests for personal information will be handled in accordance with the timeframe specified in the NZ Privacy Act.

STORAGE AND SECURITY OF PERSONAL INFORMATION

Computershare is committed to keeping your personal information secure. Personal information is mainly held in secure electronic databases and may also be held in physical records. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. We use a range of physical, technical and administrative security measures to protect the confidentiality, integrity and security of personal information that we hold.  However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

HOW TO CONTACT US ABOUT PRIVACY

If you have any questions about our privacy practices or our Privacy Statement or wish to make a complaint, please write to our Privacy Officer at:

Privacy Officer
Computershare
Private Bag 92119
Victoria Street West
Auckland 1142
New Zealand

COMPLAINTS HANDLING PROCESS

If you wish to make a complaint about the way Computershare has handled your personal information, please contact Computershare’s Privacy Officer at the address noted above. We will respond to your complaint within a reasonable period of time.

We will generally provide you with a written response based on the findings of our investigation within 20 working days of receipt of your original complaint.  If this is not possible, our Privacy Officer will arrange for a Computershare representative to contact and advise you about the progress we have made and the estimated completion date for the investigation process.

Effective Date: this Privacy Policy was last modified on 5 March 2026.

This Privacy Statement applies to Computershare Investor Services Limited (Company No 396101) (‘Computershare’, ‘we’, ‘our’. ‘us’).

We provide a range of securities registry and ancillary services to securities issuers (‘Issuers’) including registering securities transfers, facilitating communications from Issuers to their securityholders, facilitating the payment of distributions or dividends, handling securityholders inquiries on behalf of Issuers and recording changes to securityholdings.  We also provide some services related to the securities registry function directly to securityholders.

PROTECTING YOUR PRIVACY

Protecting your privacy and personal information is important to Computershare. Our aim is to safeguard the privacy and security of your personal information while providing services to the Issuers and their securityholders.

We are required to comply with the Privacy Act 2020 (‘NZ Privacy Act’) as well as other applicable laws and regulations affecting your personal information.

This Privacy Statement outlines how we manage your personal information we. It describes the types of personal information we hold, the purposes for which we hold them, and how we collect, hold, use and disclose that information. It also explains how you can access and correct your personal information, how you can make a privacy complaint, and how we will handle any complaint.

This Privacy Statement also applies to the personal information collected for related services provided by Computershare such as Investor Trade and Investor Pay.

This Privacy Statement may be updated from time to time. The current version is published on www.computershare.com/nz/privacy-policies. We will notify you of any material changes to this Privacy Statement by posting the updated statement on our website with a new effective date, and where required by law, by other means such as email notification.

COLLECTION OF YOUR PERSONAL INFORMATION

We only collect personal information about you that is necessary to perform our functions and activities. If you do not provide this information, we may not be able to effectively maintain your securityholding or provide our services to you.

Personal information we collect include your name, address details (postal and electronic), telephone and mobile numbers, date of birth, photo, identity documentation, banking details, taxation information and information relating to your current securityholdings.

We may collect personal information about you:

  • Check circle icondirectly from you;
  • Check circle iconwhen you contact our call centre or speak to our staff directly;
  • Check circle iconthrough your access of our websites and any of our applications (for information on Computershare’s practices to our websites and any of our applications, please read our New Zealand Web Privacy Statement);
  • Check circle iconfrom another member of the Computershare group of companies;
  • Check circle iconfrom the Issuer of your securityholding;
  • Check circle iconfrom a securities exchange; or
  • Check circle iconfrom third-party service providers who assist us in verifying your identity or providing our services.

USE OF PERSONAL INFORMATION

 We collect, use and disclose your personal information for the following purposes:

  • Check circle iconverify your identity when you set up an online account with us (for information on Computershare’s practices specific to our websites and any of our application, please read our Computershare’s New Zealand Privacy Statement);
  • Check circle iconprovide relevant Issuers and you with registry and related services (including the Investor Trade service), and other information you have requested;
  • Check circle iconinform you of other products or services offered by Computershare and its related bodies corporate;
  • Check circle iconperform other administrative and operational functions (including systems development and testing or staff training);
  • Check circle iconhelp us improve our services which may include conducting market or customer satisfaction research;
  • Check circle iconprevent or investigate any fraud or crime (or suspected fraud or crime); and
  • Check circle iconcomply with our regulatory and legal obligations.

Biometric Data

In certain circumstances, you may choose to participate in our online identity verification to securely establish your identity. In such cases, to verify your identity, Computershare, as a service provider to its client, engages a sub-processor, Trulioo Information Services Inc. (‘Trulioo’), to collect, generate, analyse, extract, and store facial scans and measurements from ID photos and selfie images you provide (‘facial scans’) to compare them to determine if they match. Trulioo generates and processes facial scans and does not provide, share, or disclose facial scans to Computershare or its client. Trulioo retains and automatically deletes facial scans within 24 hours of using them to verify your identity.

To participate in our online identity verification process using biometric data, you must provide your informed written consent to the collection, use, and storage of facial scans in connection with your use of the online identity verification to verify your identity.

DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

We will only disclose your personal information to a third party for the purpose for which the information was collected, for related purposes, or as otherwise permitted or required by law.

We may disclose your personal information to:

  • Check circle iconour related bodies corporate;
  • Check circle iconother companies or individuals who assist us in supplying our services or who perform functions on our behalf, such as mail houses or digital mail providers who send Issuer communications to securityholders; or third-party providers engaged as part of our online identity verification process;
  • Check circle iconthe Issuers for whom we maintain securities registers;
  • Check circle iconyour broker if you have a broker sponsored securityholding;
  • Check circle iconthird parties in accordance with an Issuer’s directions where this is related to the Issuer’s administration of securityholdings;
  • Check circle iconany other persons or third parties we consider reasonably necessary for us to provide our services to you;
  • Check circle iconregulatory authorities including the IRD or as otherwise required to fulfil legal and regulatory requirements;
  • Check circle iconthe executing broker we use to execute your instructions to sell your securities if you use the Investor Trade service;
  • Check circle iconother third parties where the disclosure is required or authorised by law and we form the view, based on reasonable grounds, that we are required to do so; or
  • Check circle iconanyone to whom you authorise us to disclose it, including your authorised agents, your executor, administrator or legal representative.

Disclosure of your personal information overseas

As we are part of a global group of companies, your personal information may be disclosed to overseas entities within the Computershare group who assist us in supplying our services through data storage solutions, back-up services and IT support.

We may also disclose your personal information to other overseas entities who assist us in supplying our services or who perform functions on our behalf.

These entities are generally located in Australia, Canada, India, Switzerland, the Philippines, Vietnam, Poland, the United Kingdom and the United States of America.

Where we send your personal information overseas, we ensure adequate measures are in place to protect the security of your personal information in accordance with the applicable laws and regulations.

ACCESS AND CORRECTION

You may access, correct and update the personal information that we hold about you.

Please contact the relevant Computershare office at the address set out on the documentation sent to you in relation to your securityholdings.

To ensure the integrity and safety of personal information, we will only disclose such information if our internal procedures are satisfied and we have verified your identity. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases, we may charge you a reasonable fee for providing access to your personal information, but we will inform you of the fee before processing your request and provide you with a cost estimate. All requests for personal information will be handled in a reasonable period of time.

We endeavour to ensure that all information, which we hold about you, is accurate. If you find any inaccuracies, you have the right to request that we correct them. Communication with you may be impeded if the information we hold is inadequate or inaccurate.

STORAGE AND SECURITY OF PERSONAL INFORMATION

We are committed to keeping your personal information secure.

We employ appropriate administrative, technical and physical safeguards designed to protect your personal information and to ensure that it is not accessed by unauthorised persons. Information is encrypted for transfer wherever this is possible.

Our security procedures may require you to provide proof of identification before we will release personal information to you. This proof may be in addition to any password required to gain access to our online service. Multiple incorrect attempts or invalidation may result in temporary suspension of access to protect the security of your information. We undergo periodic reviews of our security policies and procedures to help ensure that our systems are secure and protected. We also provide training to staff on how to handle and manage personal information.

HOW CAN YOU HELP PROTECT YOUR PRIVACY?

You can help protect your privacy by:

  • Check circle iconkeeping your logon details secure; and
  • Check circle iconkeeping your Common Shareholder Number (‘CSN’) and Authorisation Code (‘FIN’) confidential and secure.

You should never divulge the above information to anyone else.

You should also contact us immediately when you change contact details, such as your address.

HOW TO CONTACT US ABOUT PRIVACY

If you have any questions about our privacy practices or this Privacy Statement, please write to our Privacy Officer at:

Privacy Officer
Computershare
Private Bag 92119
Victoria Street West
Auckland 1142
New Zealand

COMPLAINTS HANDLING PROCESS

If you wish to make a complaint about the way we have handled your personal information, please write to Computershare's Privacy Officer at the address noted above. We will respond to your complaint within a reasonable period of time.

We will generally provide you with a written response based on the findings of our investigation within 20 working days of receipt of your original complaint. If this is not possible, our Privacy Officer will arrange for a Computershare representative to contact and advise you about the progress we have made and the estimated completion date for the investigation process.

Effective Date: this Privacy Policy was last modified on 17 February 2025. Read the details of our Global Recruitment Privacy Notice