Be in control
Ensure a consistent brand experience, reduce cost and simplify how you compose and manage your content with a multi-channel communications platform.
Improve the customer experience
Engage your customers and achieve your business objectives by delivering personalised communications with personal URLs, e-forms and notifications in real-time. Leverage our design and communication consultants to deliver an omni-channel experience across print, digital and mobile.
Gain greater visibility
Meet your document archiving and retrieval requirements using a highly configurable, efficient, secure and convenient solution to manage your business critical records and communications.
We understand the regulatory and security requirements that our clients face; assurance for you that your compliance needs will be met.
Leading organisations across diverse industries choose Computershare to deliver effective customer and shareholder communications
Banking, Lending and Financial Services
Our exceptional service, quality assurance and data security are reasons why the nation’s leading banks and financial services organisations trust us to manage their customer communications, provide their data transfer and content hosting and meet their regulatory compliance. Our clients elevate their communications from compliance to customer engagement by delivering targeted marketing and a better customer experience across print, digital or mobile delivery channels. In addition, our clients provide their customers with a transparent experience by delivering real-time communications and automated trigger notifications by email, SMS or via customer care portals. This enables their internal users and customers to track progress of applications or enquiries and understand next steps.
Customer engagement is fundamental to differentiating your business in the highly competitive insurance industry. Our clients rely on Computershare to deliver an advanced customer experience across their customer acquisition, onboarding, billing and invoicing, premium change notices, tax statements, case management and claims processing. By leveraging a multichannel communications platform our clients’ customers benefit from a personalised service, faster decisions and timely communications. Supported by real-time composition, production and delivery, our clients have the speed and flexibility to meet their customers’ demands with the security and quality to meet their regulatory requirements.
Our commitment to Sustainability and Quality
We are committed to ensuring we act in an environmentally responsible manner and we continue to progress in this area through our global business operations and activities. Producing a range of initiatives that measure our ecological footprint provides meaningful strategies for reducing or offsetting our energy consumption, water and paper use, waste disposal and air travel. Computershare maintains a number of quality management certifications including ISO 9001:2008 to ensure that we consistently deliver standards that meet your requirements and your statutory and regulatory needs.
Digitise your customer experience
Digital solutions for maximising operational efficiency and improving the customer experience.