How optimising issuer registers unlocks value in unclaimed dividends for shareholders

After seven years of focused asset reunification efforts Computershare has reunited more than 227,000 shareholders, with over R2 billion in value. That’s an average of R20 million returned every month. This is the result of a deliberate, outcomes-driven strategy designed to reconnect shareholders with their assets by improving the quality of data and shareholder engagement within the issuer’s shareholder register.

Momentum continues in 2026. Between January and May alone, R87.8 million was successfully returned to nearly 9,000 shareholders, underscoring consistent delivery and measurable impact.

Computershare’s improved asset reunification process

Computershare has a structured end-to-end reunification approach. The process doesn’t only focus on the successful tracing of lost holders, but also on systematic verification steps to ensure that all entitlements are given to the rightful owners. This verification process has been driven by innovative technology that includes the full asset reunification lifecycle:

• Targeted tracing and proactive engagement to locate and connect with shareholders.
• Robust verification and banking validation directly against banking databases to ensure accuracy and compliance.
• Transitioning physical share certificates into a facilitated dematerialised account structure, cleaning up issuer registers into digital form.

Fully optimising issuer shareholder registers

The significant success evidenced through the total amount and value of payments is not limited to shareholders alone. Asset reunification also delivers tangible efficiencies and data enhancements to issuer share registers.

By actively removing physical share certificates, updating outdated shareholder information, and resolving dormant accounts, Computershare helps to:

• Enhance data integrity across the register
• Reduce operational and compliance risk
• Improve shareholder visibility and engagement
• Strengthen governance and reporting accuracy

The outcome is a cleaner, more reliable, and compliant register that supports better decision-making and investor relations.

Computershare’s asset reunification efforts are well entrenched within our business and remain a key part of our service offering to both issuers and shareholders.