At Computershare, we provide a number of services for listed companies. One of our duties as their issuer agent is to look after you as their shareholder.
As a current shareholder of Vodacom Group Limited, you'll need to ensure that your banking details are up-to-date and that you've met all the FICA Requirements.
Step 1: Completion of Computershare documents
Below, please download and complete the Banking Details form.
A co-habitant form, if your spouse is the registered homeowner or you live in rented or shared accommodation.
Certified copies of the identity documents of your spouse as well as a copy of the utility bill, which should not be more than three months old, must accompany the documentation, or
Certified copies of the identity documents of both you and the property owner as well as a copy of the utility bill, which should not be more than three months old, must accompany the documentation.
Step 2: Supporting documents to be included for FICA requirements
You will also need to include the relevant FICA documentation when you submit the above to us, or your information won't be processed efficiently.
To do so, please click on the relevant option applicable to you below and ensure that the requested supporting documentation is certified correctly by an authorised party, and included in your correspondence to us:
| For Individual Investors (Click the applicable option) |
For legal entities (Click the applicable option) |
To understand more about your FICA Requirements for proof of residence, click: Understanding Proof of Residence Requirements for FICA
If you are not able to provide a proof of address with a utility bill in your name and surname reflecting your physical address, or the co-habitant documentation requirements, then the following list for alternatives may apply.
Valid television licence document- Long-term or short-term insurance policy document (less than 12 months old) or
- Long-term or short-term insurance policy document (more than 12 months old), together with a recent communication from your insurance company
- A payslip or salary advice (less than 3 months old)
- A mortgage statement (less than 6 months old)
- An IRP5 certificate (less than 12 months old) supplied by your employer
- Valid motor vehicle licence documentation (less than 12 months old)
- Any court order, retail credit accounts (e.g. Edgars, Woolworths, Jet etc.), UIF or pension payments or any other official third-party document from a credible source (e.g. doctor's accounts, medical aid statements, university documentation.) with your name, surname and address on.
Step 3: Submit the documents in steps 1 and 2 to us
Documentation may be emailed to VodacomAssetReunification@Computershare.co.za, or you can have them posted, couriered or hand delivered to our offices at the below addresses:
By post to: Private Bag X9000, Saxonwold, 2132, South Africa,
or
By courier/hand delivery: 15 Biermann Avenue, Rosebank Towers, 1st Floor, Rosebank, Johannesburg, 2196
Do you need to speak to someone?
You can call one of our agents via 0861 100 918 or +27 11 870 8225 (and select option 3) to go to the Call Centre representative who can best assist you. You can also email VodacomAssetReunification@Computershare.co.za.
Manage your shares online, anytime
Did you know that as a current shareholder, you can manage your portfolio by to logging in to your investor centre portal using the login button on the top-right of the page.
To take advantage of the enhanced Investor Centre features, click on the button below and enter a few details to setup your account. Make sure you have your Shareholder Reference Number (SRN) at hand.