Hong Kong, 10 December 2025 – Computershare has unveiled a newly renovated counter for shareholders in Hong Kong designed to be ‘fit for the future’ at its offices in Wan Chai. The move comes ahead of the expected introduction of the Uncertificated Securities Market (USM) program in Hong Kong during 2026.
Richard Houng, CEO of Issuer Services, Computershare Asia, said: “We’ve made a substantial investment in our newly renovated counter to give shareholders a modern, welcoming and efficient experience. Many thousands of shareholders have visited our counter since 2004, and the new environment ensures we’re perfectly placed to serve the face-to-face needs of investors as Hong Kong moves towards a new digital era in shareholding. USM will create far greater efficiency in the Hong Kong market, and Computershare is ready to play our part in this important transformation.”
Upgraded service facilities and investor education
The newly renovated counter is now open for shareholder enquiries and the registration of documents, and trained staff will help investors transfer shares and collect share certificates. The new counter features a ticketing system for improved time management and an investor education space in anticipation of USM launching next year. Computershare has also launched a new ‘Tips for Shareholders’ video series to support shareholders with common questions.
From the left: Mr. Mike Wong, CEO of CHKLC, Dr. Eva Chan, Chairman of HKIRA, Mr. Richard Houng, CEO of Issuer Services Computershare Asia, Mr. David Simmonds, President of HKCGI, Ms. Lucy Newcombe, Chief People and ESG Officer for the Computershare Group, Mr. Jackson Cho, Head of Operations Issuer Services Computershare Asia
Preparing for the paperless era
Computershare will support around 1100 eligible issuer clients and over 1.6 million investor accounts transition into the new USM regime. Under USM, investors will have a new option to hold shares in their own names without paper certificates, facilitating processing simplification and efficiency gain.
Computershare is the largest share registrar by market capitalization under management in Hong Kong, supporting around 1100 listed companies. Since 2016, every year it has handled over 70% of total capital raised in Hong Kong from IPOs and new listing initiatives.
According to the Securities and Futures Commission (SFC), the USM initiative will provide an efficient means for investors to hold and manage securities in their own name electronically, using platforms that are operated by Approved Securities Registrars and connected to systems of Hong Kong Securities Clearing Company Limited (HKSCC). Computershare is applying to be an ASR ahead of USM’s implementation and will announce more support for listed companies and their investors in the coming months.
You may watch ‘Tips for Shareholders’ video series on our YouTube channel here.
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For media enquiries, please contact:
Computershare
Adele Chui
Head of Marketing and Communications - USM
Email: Adele.Chui@computershare.com.hk
LeadAll Consulting
Louis Wong
Tel: (852) 9852 5951
Email: louiswong@leadallconsulting.com
About Computershare Limited (CPU)
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, corporate trust, employee equity plans, proxy solicitation and stakeholder communications and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world’s leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.