Protecting the privacy of personal information provided to us is important to Computershare Technology Services Pty Limited (ABN 85 058 216 014) (CTS). We are required to comply with the Australian Privacy Principles contained in the Privacy Act 1988.
In its capacity as contractor for its clients, CTS provides a range of software and technology services including securities register, trading system and order routing bureau services and software licensing and maintenance services.
In its capacity as contractor, CTS receives from its clients personal information about security holders including name and address details, security holding balances, tax file numbers, bank account details and e-mail addresses. This information is generally provided to us through our clients who are the primary collectors of this personal information and who use our bureau and software services to run their own securities registers, exchanges and broking businesses. HOW WE USE PERSONAL INFORMATION
Personal information is collected, held and used for the primary purpose of provision of bureau and other technology services to our clients. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES AND OVERSEAS
CTS only discloses personal information in its capacity as contractor and at the direction of its clients. Third parties CTS may be directed to disclose to include:
> to our related bodies corporate for the provision of print, mail or similar services;
> to non-related print and mail service providers;
> to regulatory authorities, such as disclosing your tax file number to the Australian Taxation Office, or as otherwise required to fulfil legal and regulatory requirements; or
> where required or authorised by law to do so;
As Computershare forms part of a global group of companies, we may also disclose your personal information to overseas entities within the Computershare Group who assist us in supplying our services including through data storage solutions, back-up services and IT support. These entities are generally located in Canada, New Zealand, the United Kingdom and the United States of America. ACCESS AND CORRECTION
You can contact our Privacy Officer if you would like details of your personal information that we may hold about you or if you would like us to correct it. However, as CTS only obtains this information as a contractor, we suggest you first contact the company that initially collected your information, for instance, Computershare Investor Services Pty Ltd.
Our Privacy Officer's contact details are:
Address: Privacy Officer
Computershare Technology Services
452 Johnston Street
Abbotsford Victoria 3067
If your securityholding is sponsored by a broker we will not be able to update your details. You will need to contact your broker to do this.
To ensure the integrity and safety of personal information, CTS will only disclose such information if our internal procedures are satisfied. Depending on the nature of your request, we may ask you to complete a personal information request form. In certain cases we may charge you a fee for this service but we will inform you at the time. STORAGE AND SECURITY OF PERSONAL INFORMATION
CTS is committed to keeping your personal information secure. Your personal information may be stored in paper-based form or electronically in our systems. We use reasonable precautions to protect it from loss, misuse, interference, unauthorised access, modification or disclosure, including:
> maintaining computer and network security, including through the use of firewalls and other security measures such as identification codes and passwords to control access to computer systems;
> physically securing external and internal premises, including through locks and security systems; and
> appropriate training of staff. HOW TO CONTACT US ABOUT PRIVACY