​​​​​​​​​​We​​​ want to make your online experience satisfying and safe. Our aim is to safeguard the privacy and security of your personal information whilst providing a personalised service that meets your individual preference and needs. At all times we will comply with the prevailing laws and regulations governing con​​fidentiality data protection and security of information.​​

Personal data shall mean any information relating to an identified or identifiable natural person, such as your name, street address, email address and phone number.

We will only collect, process and use personal data acquired from you in the course of using our websites if this is permitted by law or if you have given express consent.

We do not collect information that may identify you as a certain person, while visiting our website unless you choose to provide us with this information (e.g. if you send an email to us).

If you submit information through the website that can identify you, we will use this information only for the purpose for which you intended and in accordance with the applicable data protection law.

For purposes of improving the content and usability of our Website, our Webserver automatically collects non-personally identifiable information from your Internet browser:

  • Internet domain through which you access the Internet
  • Internet Protocol address of the computer you are using;
  • type of browser software and operating system you are using;
  • date and time you access our site; and
  • the Internet address of the site from which you linked directly to our site

This information will not be linked to any personally identifiable information.

Computershare’s website uses cookies like many other websites. Cookies are small text files saved on your computer, smartphone or any other device used to visit our website.
Cookies are used to provide website owners like Computershare with information about their visitors’ actions, such as which pages are visited. Cookies cannot examine your computer, read data from it or in any other way share personal information stored on your computer with others.

Cookies enable us to improve your user experience and provide you with relevant content across our website. Storing useful webpage settings, such as your user name and preferred language, helps us to make each visit to our website an easy and seamless experience, as well as enabling you to save information you have entered (for example in a contact form).

We do not collect any personal data through the use of cookies; we only use them to analyse user behaviour in order to improve our website.

Different types of cookies:

​Definition​As used by Computershare
​Session cookie​A session cookie is stored within the computer memory, not on the hard drive, and will only last for the duration of your visit to the website. Web browsers usually delete session cookies when closed down.​We use session cookies to identify your session when moving between pages within our website. This data is logged using a unique session ID, which does not personally identify you, but will allow us to ensure you are the same user that logged into the website initially using your username and password.
Persistent cookiePersistent cookies last longer than session cookies. The initial information saved in a persistent cookie is sent back to the server every time you visit the website. It is used to record useful information, such as your geographical location.​We use persistent cookies to store user preferences, e.g. your preferred location and/or language, so there’s no need for you to keep making the selection each time you visit our website.
​Secure cookieA secure cookie is used when you’re visiting a website which requires encrypted communication, usually for online payments or sharing secure information.We use secure cookies to store information such as your username and/or login details, to enable convenient access for regular visitors.
​First-party cookie​A first-party cookie is any cookie set by a website you visit directly. These can be used by the website to improve the visitor’s experience through tailoring content and storing preferences for the next time you visit. Some sites store logins and passwords in cookies on your computer, to allow you to access private areas without having to log in each time you move to a new page.​Any cookies used by Computershare are first-party, as they originate from our web pages. These are only used to improve our website and tailor your experience by storing useful information such as your username for future visits. Our cookies will not store any private information without your prior consent.
Third-party cookie​Third-party cookies are stored with different domains from the one shown on the address bar. These are usually from advertisements, to ensure an advert is displayed each time a user visits a webpage. Most modern internet browsers allow users to block third-party cookies from being stored on their computer.​We do not allow any third-party to use cookies on any part of our website. Any cookies used on our web pages come directly from us (first-party cookies) and are used to improve your experience.

How to disable cookies

We encourage you to allow cookies from our website because it helps us improve the user experience for you and others.

However, if you do not want to save cookies from Computershare's website, you can choose to disable them in your internet browser.

You can disable or control cookies by accessing your Security settings, usually found in the options/settings of the browser. Alternatively, you can access these controls through your browser's Help section.
If you access an online service mainatined by Computershare or one of its subsidiaries, we may us a tool called "Google Analytics" which transmits website traffic data to Google servers in the United States. We have activated the IP anonymization, so Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On our behalf Google will use this information to evaluate your use of the website, to draw up reports on website activities and to render other services to us concerning use of the website and the Internet. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under tools.google.com/dlpage/gaoptout.

Further information concerning the terms and conditions of use and data privacy can be found at www.google.com/analytics/terms/gb.html or at www.google.de/intl/en_uk/policies/.

​This website contains links to other websites. Please note that we are not responsible for the privacy practices of other websites. This privacy statement applies solely to information collected by this website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

March 2016