Expert support, just a phone call away
We have four contact centres around the world, so no matter where your employees are, they’ll never struggle to get in touch with us at a time that suits them.
With live translation in 170 languages, expert staff who understand share plans, and a VIP line for executives, you can rest assured your participants will get the first class service they deserve.
We know great service doesn’t happen without investment. We set rigorous standards around the training of our customer service representatives so they understand your plan and can support your employees in a friendly and efficient way. And with a team of 10 quality assurance coaches reviewing calls, we’re continually improving our service to you.
Call answered last year
Training courses before joining the team
QA reviews achieving our A or B rating