Support your employees

Making it easy for your employees to manage their share plan

Channel Islands > Business > Employee Share Plans > Support your employees

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Share plans made simple for your employees


No matter where they are in the world, when your employees need our support we’re there for them.   
Logging into our secure online portal or mobile app presents your employees with all of the information they’ll need to manage their plan effectively.
Alternatively, they can call one of our call centres around the world and speak to an expert in their local timezone and language.​

 

Everything is at your employees’ fingertips with our online portal and mobile app​

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Share price chart
Watch their holdings grow
View simple graphics to show their shares, awards and contributions. Use interactive tools to model their portfolio value and create statements for download. It’s easy for your employees to see the value of their plan.
Trading icon
Sell shares in real-time
Model and place a trade based on a 15-minute delayed price. It’s fast, secure and no batched trading gives employees far greater certainty over the sale price. Receive sale proceeds in 190 countries, in a choice of 150 currencies.
Updating a form on a laptop
Make changes to their plan
Carry out a range of transactions online including changing contributions, updating personal information and transferring vested shares to other accounts.

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Expert support, just a phone call away


We have four contact centres around the world, so no matter where your employees are, they’ll never struggle to get in touch with us at a time that suits them.
With live translation in 170 languages, expert staff who understand share plans, and a VIP line for executives, you can rest assured your participants will get the first class service they deserve.
We know great service doesn’t happen without investment. We set rigorous standards around the training of our customer service representatives so they understand your plan and can support your employees in a friendly and efficient way. And with a team of 10 quality assurance coaches reviewing calls, we’re continually improving our service to you .

 

+​​250,000

​6

​95%

Calls ​answered last year
​Training courses before joining the team
​QA reviews achieving our A or B rating


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 Expert support at every step of your share plan journey
  • man at his computer
    Security
    Treating your information as if it was our own.
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  • Two business people walking
    Flexibility
    Future-proof your plan with our range of other services.
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  • Business people looking at reports
    Insight
    Stay up to date with the latest news and insight.
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