If you tried to reset your password but did not receive the 'Password reset' email, it may be because you entered an incorrect email address.
After you have entered an email address on the 'Forgot password' page, you will see the confirmation page, whether you have entered the correct email address or not. To protect the security of your account, we are unable to confirm whether the email address you entered is registered in our system.
If you still do not receive the 'Password Reset' email within minutes, try entering an alternate email address to ensure that your account is not associated with another email address.
If you are sure that you are using the correct email address but still do not receive the email, please check your spam folder.