Responsible persons for data collection and data processing
Computershare Switzerland Ltd
Baslerstrasse 90
4600 Olten
E-mail: sales@computershare.chPersonal information and legal basis for data collection
Personal information is information that can be attributed to you personally. This includes your name, address, e-mail address, telephone number etc., as well as which websites you have visited.
We will collect, use and process personal information only if this is permitted by law or if you have given your consent.
What information do we obtain on our website?
Anonymous visits
Unless otherwise indicated in the following sections, no personal information is collected upon visits to our website.
However, we do collect personal information as part of website access logging (server log data), but your anonymity is maintained. We also collect personal information if you send it to us.
This relates to the following means of data collection:
E-mail contact
If you contact us (e.g. via e-mail), your information is collected and stored for the purpose of processing your query and in case follow-up questions arise. We will use the personal information sent to us in this way solely for the purpose for which you provided it when contacting us.
Job applications
You can apply for jobs with us electronically (via e-mail). We will use your information solely for the purpose of processing your application. Please note that e-mails sent unencrypted are not secure. It is therefore always possible that third parties could intercept your application documents without authorisation when they are sent. Therefore, please send us your application via e-mail only if you are aware of the risks.
The application documents are filed in the personnel file when the job starts and are stored securely. If no employment relationship is established, the application documents are only kept with the consent of the applicant and otherwise deleted immediately after the application procedure.
Access log/server log data
We collect server log data for every visit to our website. Specifically, the following set of data is saved in the access log every time the site is accessed:
- Name of file accessed
- Date and time of access
- Data volume transferred
- Report as to whether access was successful
- Description of the type of web browser used
- Referrer URL (the previous site visited)
- Hostname of the accessing computer (IP address)
This information generally does not enable the user to be identified and we cannot attribute it to any specific person. It is used exclusively for the purpose of operating, securing and optimising the website. However, we reserve the right to review the access log data and to pass it on if there is specific cause for suspicion of illegal use of the website.
Use and forwarding of personal information
We reserve the right to use the access log data collected and/or forward it to third parties insofar as is necessary to comply with legislation, regulations or legal requirements, particularly for data protection and to protect the integrity of the website or to assist in investigations by law enforcement authorities and/or investigations concerning public safety and security.
Use of cookies
Cookies are text files sent to your computer to recognise you when you have used a website before. We use cookies in some areas of our website to make it easier for you to use it and deliver a more personalised experience. Saving useful website settings, such as your preferred language, makes our website more user-friendly.
You can set your web browser not to accept cookies or to accept them only when asked. You can find information about this using the help function in the web browser that you use to access the internet (e.g. Microsoft Internet Explorer or Firefox).
We use persistent cookies (cookies stored after your browser session has finished) on our website to save user settings, such as your location and/or language preference. This means that you do not have to change your settings afresh every time you visit our website. The information stored in a persistent cookie during your first visit to the website is transmitted to the server every time you visit after that. No personal information is saved in these cookies.
Third-party cookies are used for web analysis purposes. You can read about how they are used in the next section (web analyses).
Use of web analyses
In order for us to carry out regular improvements to our website and the services on offer to you, as well as to rectify errors, we use Google Analytics on our website. This is a web analysis service provided by Google Inc. ("Google").
Cookies are used for the web analysis process. The information generated by the cookies concerning your use of this website is generally transferred to a Google server in the USA and stored there. However, since we have activated IP masking for Google Analytics on this website, Google cuts off part of your IP address within Member States of the European Union and other signatory states to the Agreement on the European Economic Area, thereby rendering it anonymous. Only in exceptional cases is the full IP address sent to a Google server in the USA and cut short there.
Google uses this information on our behalf to analyse your use of the website, compile reports on website activity and provide us with additional services relating to website and internet use. The IP address sent by your browser in connection with Google Analytics will not be pooled with other Google data. You can prevent cookies from being stored by configuring the relevant browser setting; however, please note that if you do this, you may not be able to use all functions of this website to their fullest extent. You can also prevent Google from receiving and processing the data generated by cookies relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available via the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on or in browsers on mobile devices, please click this link to prevent Google Analytics from collecting data on this website in future. This will store an opt-out cookie on your device. If you clear your cookies, you will have to click this link again.
Further information on Google's terms of service and privacy policy can be found at http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/ respectively.
Links to other websites
To enable us to provide you with the best possible information, our website offers links to other websites not operated by Computershare.
We have no influence on the content or design of external websites. We are not responsible for the privacy standards and practices of other companies. The provisions of this privacy policy also do not apply to them.
If you wish to visit such websites, you should observe their applicable privacy policies and other information.
Other Computershare websites
Please note that our other websites or portals/websites of Computershare companies in other countries may be subject to different regulations concerning the collection, use and forwarding of personal information. Regulations on the use of cookies and web analysis tools that differ from this privacy policy may apply to these websites.
If you wish to visit such websites, you should observe their applicable privacy policies and other information.
Data security
We have implemented extensive technical and organisational security measures to protect your stored personal information against unauthorised access and misuse. Our security processes are reviewed regularly and adapted to align with technological progress. Our employees receive regular training and are required to maintain confidentiality.
We also encrypt your data to protect it during transmission.
However, we would like to point out that data transmission on the internet can have security gaps. Complete protection of data against access by third parties is not possible.
Your rights
At any time, we will provide you with information on the personal data concerning you that we have stored if you send us an express written request to that effect.
If we have already collected personal information and you no longer consent to your information being stored, or if the information is no longer up to date, we will have your data blocked or deleted or make the necessary changes, insofar as these actions are permissible by the applicable law.
Data protection information for data subjects (Marketing Communication)
Information on the processing of personal data
The following information is intended to give you an overview of how we process your personal data and your rights under European protection law: the General Data Protection Regulation.
Who is the controller and whom can you contact?
Controller:
Computershare Switzerland Ltd
Baslerstrasse 90
4600 Olten
E-mail: sales@computershare.ch
For what purposes and on what legal bases is your data processed?Your data will be used to send you regular information about our products, services or events and to enable you to participate in those events, should you choose to do so. The legal basis for this processing is our legitimate interest, pursuant to Art. 6 Par.1 (f) or your consent pursuant to Art. 6 Par.1 (a).
What categories of data are processed?
The processing concerns the following personal data:
- first name and last name
- job title
- email address
- phone number
- company name
- address data
- IP address
Cancellation options
Consent that has been granted can be revoked at any time by sending an email to sales@computershare.ch. The revocation of consent is only effective for the future and does not affect the legality of the data processed until the revocation. If it is intended to process your personal data for another purpose, you will be informed in advance in accordance with the statutory provisions.
Who receives your data (categories of recipients)?
Your personal data is collected and processed by Computershare Switzerland and affiliated companies with which Computershare Switzerland has appropriate contractual arrangements in place.
Will your data be transferred outside of the EEA?
Data will be processed outside of the EEA. Computershare ensures that all data transfers are carried out in accordance with applicable privacy laws. This means that any party outside of the EEA, which processes your personal data, is contractually obligated to provide level of data protection adequate to the level of data protection required under the GDPR
How long will your data be stored?
We process and store your personal data as long as this is necessary for the fulfilment of the aforementioned processing purposes and as long as we are not legally obligated to provide proof or to retain data. As soon as you opt out from our mailing list, you will no longer receive any marketing communication from us.
Are tracking tools used?
Where we send you information via email, we can only see whether you have opened an email and clicked a link in it.
What data protection rights do you have?
Under the GDPR, every data subject has the right to: access (acc. to Art.15 GDPR), rectify (acc. to Art.16 GDPR), erase your personal data (acc. to Art.17 GDPR) or restrict processing (acc. to Art.18 GDPR) and to object to such processing (acc. to Art.21 GDPR).
In order to exercise those rights, please contact us via email listed above.
You are also entitled to lodge a complaint with your local supervising authority.
If the legal basis for data processing is your consent, please note that you have the right to withdraw it by informing us via email listed above. This will not impact the lawfulness of processing preceding withdrawal of the consent.
Please note that your personal data will not be used in automated decision-making process (including profiling).
You are not obliged to share any of your personal data with us, however in such case we will not be able to provide you with any marketing communication.
Privacy officer
Do you still have questions about data protection or the use of your personal data? Then please contact our data protection officer at any time:
Computershare Switzerland Ltd
Amendments, corrections and updates to this privacy policy
It may be necessary for us to amend this privacy policy from time to time. We therefore recommend that you review this privacy policy at regular intervals. However, rest assured that amendments are not retroactive and that we will not change the way in which information previously collected is handled.
Last updated: October 2024