The Financial Intelligence Centre Act, 2002 (FICA)
Before you can trade your shares, they first have to be dematerialised into Strate, held in custody by our CSD Participant and your account needs to comply with the requirements of FICA.
Many of the requirements of the "Know Your Client" provision of FICA can cause considerable challenges for investors. To simplify matters, there’s information on the required supporting documentation in our Fact Sheet which you will find in the useful documents on our Open a Custody Account page.
If you already have an account which needs to be verified, you can email certified copies of your FICA documentation to firstname.lastname@example.org.