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System Requirements


Which Browsers do we support and where can you find an updated Browser?


The Computershare Website is best viewed by browsers that have a certain level of support for the World Wide Web Consortium (W3C) web standards for xhtml 1.1 and CSS level 2. Below is a list of browsers that we support, meaning the set of browsers that we perform our regular user interface testing against.

Browsers supported


Web Browser​ Download Web Sites​
Microsoft Internet Explorer​ Windows
Mozilla Firefox Windows and Mac
Apple Safari Mac


What is Acrobat Reader and where can you download it?


Adobe Acrobat Reader™ is free (and freely distributable) software that lets you view and print Adobe Portable Document Format (PDF) files, just as the originator of the document designed them to be seen.

The forms contained on this site require the installation of Adobe Acrobat Reader. To learn more about Acrobat Reader and to download the software please click here.

What is a Style Sheet and where can I get more information about Style Sheets?


A Style Sheet is a method of describing the layout (typeface, colour, background, etc) of multiple documents in a single place. Our web site uses this common technology to present data in a consistent manner across the entire site.

To learn more about Style Sheets please go to WEBOPEDIA

What is a Cookie and where can I get more information about Cookies?


A cookie is a small bit of text that the server asks permission to store on your computer's hard drive. If you agree, your browser adds the text in a small file. With Microsoft Internet Explorer, each cookie is stored in a separate file, and with Netscape Navigator the cookies are all stored in one file. This cookie allows the web server to store information about your current session.

Cookies are harmless, occupying just a few bytes in a text file on your hard drive. Cookies can be read only by the site that posted them. They only contain information you have already given to the site. They CANNOT search your system for any information, nor can they contain viruses.

Cookies cannot be stolen - Part of the information contained in a cookie is the identity of the server it can be sent to. It can be sent to that server, and to no other.

To learn more about Cookies please go to WEBOPEDIA

To learn more about how we use cookies, click here.

What is a Javascript and where can I get more information about Javascript?


Javascript is a client-side scripting language which allows the web server to provide a more interactive and streamlined user experience. You must have Javascript enabled to use our web site.

Javascript suport has been provided as standard in all recent versions (version 4 and above) of Internet Explorer and Netscape Navigator, however Javascript support must be enabled for it to function - this may not be the case by default.

To learn more about Javascript please go to WEBOPEDIA

What is an ASP Page and where can I get more information on ASP?


Active Server Pages (ASP) is a server-side technology which allows the web server to provide dynamic content which is tailored to each user accessing each page on a web site. In combination with Javascript at the client-side it provides the user with a customised visit suited to their tastes.

To learn more about Active Server Pages please go to WEBOPEDIA

What security precautions are in place to protect my personal information?


You are required to authenticate yourself by providing some security details before you may access any sensitive information. Multiple incorrect attempts at validation result in a lockout from the information.

Once your details have been validated all data sent between the web server and your browser (and back again) is encrypted using the industry-standard Secure Sockets Layer (SSL) protocol. This means that it is virtually impossible for anyone intercepting the data (as it travels between the web server and your web browser) to decipher the data and work out what it means. This is the same encryption used to transmit Credit Cards, etc, over the internet when buying merchandise online.

To learn more about encryption please go to WEBOPEDIA

* Microsoft and the Microsoft Internet Explorer logo are registered trademarks or trademarks of Microsoft Corporation in the United